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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kayla Hymiller

July 22, 2024

5  out of  5
rating by Kayla Hymiller
"I highly recommend Taylor Farmer for anyone seeking insurance solutions. From start to finish, my experience with Taylor was outstanding. Her knowledge of insurance policies and attention to detail ensured that I got the best coverage tailored to my needs. She patiently answered all my questions and explained everything clearly, making the process seamless and stress-free. Taylor demonstrated a genuine interest in helping me find the right policy, and her professionalism and efficiency were exemplary. If you're looking for an insurance agent who genuinely cares about their clients and delivers exceptional service, ask for Taylor Farmer!"
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Colton Meads

July 15, 2024

5  out of  5
rating by Colton Meads
"Taylor is awesome! She helped me to get the best policy for my new apartment and made it very streamlined and fast. She is super responsive and answered all of my questions immediately. I can’t wait to switch over my other policies to her!! If you get the chance ask for Taylor!"
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Monica Williams Bynum

June 5, 2024

4  out of  5
rating by Monica Williams Bynum
"Very attentive to our needs. The communication with them is good."
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melody cubillos

May 18, 2024

5  out of  5
rating by melody cubillos
"Miles is great to work with. Super responsive and helped educate us on our options. I really appreciate him always being willing to answer questions and being honest at all times Highly recommend"
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leslie martin

April 23, 2024

5  out of  5
rating by leslie martin
"Forest Mattingly is the best, Forest was extremely helpful in helping me set up my renters and car insurance, very knowledgeable about price points, due date's answered any and all questions. I HIGHLY RECOMMEND that if you are thinking about home and/or car insurance call and ask for Forest Mattingly."
We responded:
"Thank you for sharing your positive experience with State Farm! We are thrilled to hear that you had a satisfactory experience with us. Customer satisfaction is our top priority, and we strive to provide excellent service and support to all our customers. We appreciate your feedback and look forward to serving you in the future."
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Sharon Tompkins

April 17, 2024

5  out of  5
rating by Sharon Tompkins
"My experience with State Farm was very satisfactory."
We responded:
"Thank you for sharing your positive experience with State Farm! We are thrilled to hear that you had a satisfactory experience with us. Customer satisfaction is our top priority, and we strive to provide excellent service and support to all our customers. We appreciate your feedback and look forward to serving you in the future."
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Sam Snead

April 5, 2024

5  out of  5
rating by Sam Snead
"Anna helped my wife and I get insurance on our two vehicles. We had a horrible experience with Geico….I left a review for them too. Save yourself a headache and have this angel help you, she is great!"
We responded:
"Thank you so much for your wonderful feedback! We are thrilled to hear that Anna was able to assist you in obtaining insurance for your vehicles and provide a positive experience for you. We understand the frustration that can come from previous negative experiences and we are glad that she was able to make the process easier for you. We truly appreciate your recommendation and are here to help you with any future insurance needs."
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Karlee Shea

April 5, 2024

5  out of  5
rating by Karlee Shea
"Anna is the best! She is friendly, professional, and patient. She answered every question I had in depth and explained everything throughly. You will be in good hands with her!"
We responded:
"Thank you for your amazing review! We are thrilled to hear that Anna provided you with exceptional service. Her care and attention to our clients is what we strive for with every customer. We are glad that she was able provide you with such a great experience at our agency. We truly appreciate your recommendation and look forward to serving you with the same level of excellence in the future."
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emma younts

April 5, 2024

5  out of  5
rating by emma younts
"Anna is very knowledgeable and helpful. I cannot say enough about how professional she is."
We responded:
"Thank you for taking the time to review your experience with us! We are delighted to hear that Anna was able to help you with your policies with such satisfaction. We pride ourselves on providing professional service and are thrilled that Anna exemplified this in your experience. We truly appreciate your sharing your thoughts about our agency so others can find us!"
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Judy Harvey

April 2, 2024

5  out of  5
rating by Judy Harvey
"The team is extremely knowledgeable and skilled. We received great insurance quotes for combined insurances. Thank you Anna for going above and beyond for us. I highly recommend them."
We responded:
"Thank you so much for your fantastic review! We are thrilled to hear your kind words about our team. We pride ourselves on our excellent attention given to our customers needs, and we are delighted that we could exceed your expectations. Anna is a valued member of our team, and we appreciate you recognizing her for going above and beyond to assist you. We truly appreciate your review and recommendation for others to come join our State Farm family and look forward to continuing to provide you with excellent service."
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Craig

April 2, 2024

5  out of  5
rating by Craig
"Such a great experience! Anna was super helpful and friendly! Really knowledgeable and was able to field all my questions. Bundled my policies and was able to free up my monthly budget, definitely recommending to my family and friends!"
We responded:
"We are delighted to hear your experience with Anna was such a good one! We set ourselves apart from other insurance agencies by putting our customer’s insurance needs first, and we love to find the protection you need at a price that works for your budget. We look forward to helping you out for many years to come! Thanks for spreading the word about us!"
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Mike Wood

April 1, 2024

5  out of  5
rating by Mike Wood
"If there’s anything you need insurance wise, Gabe Hammock is your guy. No funny business. Highly recommend."
We responded:
"Thank you so much Mike, we are glad we were able to help you with your insurance needs! Please let us know if we can help you with anything else and we would be glad to assist!"
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Jared Schmidt

April 1, 2024

5  out of  5
rating by Jared Schmidt
"Great customer service. Gabe really helped to inform me while I was trying to figure out the perfect insurance plan for myself. Would highly recommend to anyone in the future."
We responded:
"Thank you for your wonderful review! We are delighted to hear about your experience with us here at our local agency. We strive to provide informative and personalized assistance to all our customers, and we are glad that Gabe exceeded your expectations. We truly appreciate your telling others about us and look forward to serving you and others in the future."
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Charles Quintero

April 1, 2024

5  out of  5
rating by Charles Quintero
"Amazing. Always a delight to stop by and talk with Gabe Hammock. Very well mannered young man that is very knowledgeable, educated, and ambitious. I would continue to take my business to this establishment for years to come. If you’re in need of the “white glove” treatment this is the place to go."
We responded:
"Thank you for your amazing review! We are thrilled to hear about your experience with our team and are so glad that we provided you with exceptional service. We truly appreciate your continued support and look forward to providing you with our excellent customer service for years to come."
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Adam Villeda

April 1, 2024

5  out of  5
rating by Adam Villeda
"gabes really knowledgeable and professional. good business."
We responded:
"Thank you so much Adam, your review is what we strive for! If we can help you with any other of your insurance needs, please let us know and we would be glad to help!"
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Lewis Rhodes

March 28, 2024

5  out of  5
rating by Lewis Rhodes
"I've spoken with MR Cole, an MR Miles. these agents are great I've spoken with them about several policies and they explained to me things that i didn't know that are required in the state of NC. So thank you Gents for your time an efforts and the new policies."
We responded:
"Thank you for your wonderful review! We are thrilled to hear that myself and my team member were able to provide you with great service and help you understand the requirements for policies in North Carolina. Our agents are dedicated to providing informative and personalized assistance, and we are glad that they exceeded your expectations. We truly appreciate your kind words, and we are here to assist you with any future insurance needs."
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Andrew Komornik

March 10, 2024

5  out of  5
rating by Andrew Komornik
"Miles and his team did a great job explaining my auto and homeowners insurance! I wouldn’t trust anyone else!"
We responded:
"Andrew, thank you so much for these kind words! It is customers like you who help remind us why we do what we do, and that is because we want to make sure we explain each aspect of your coverage to you so that you know what you are and are NOT covered for so that there are no gaps in coverage for life’s what-if’s. Thank you for trusting us with your auto and home insurance. If we can help you with anything, please feel free to let us know!"
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Douglas Williams

December 7, 2023

5  out of  5
rating by Douglas Williams
"I have had nothing but a great experience with Miles Cooper and his staff. I originally began with home and auto insurance, but have since added a life policy. Anytime I call, someone is able to answer any question I have. They make it easy and I am very happy with the customer service. I recommend the Miles Cooper State Farm office to everyone! Side Note: Help yourself to the unique candy bar when you walk into the office. It is very creative!"
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Leigh H

December 6, 2023

5  out of  5
rating by Leigh H
"Very knowledgeable, professional and personable."
We responded:
"Thank you so much for the kind words about our agency's service. We appreciate your business and are so glad you have chosen us to take care of you and your family's needs. "
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NELI LETCHER

September 5, 2023

5  out of  5
rating by NELI LETCHER
"To all Miles Cooper's current and future clients : I' m sharing this because I deeply respect and appreciate all Miles and Rebecca have done for me when we have worked together. Miles was my mentor who teached me a lot about the insurance industry and how to best serve my clients. Always kind and open to answer any question I or our clients had. He genuinely listens to what the client needs are so he can educate and guide them to make the best decision. Rebecca is amazing customer representative - very knowledgeable, professional and friendly. She is the bubbly one who will pick up the phone anytime you call the office and the one who will give you this friendly call if anything is needed regarding your policy or claim process ...making everything easier for you. ... All I can say is I have seen the way they take care of everyone they had the chance to talk to and I can guarantee you are in great hands with Miles Cooper office. Thankfull for having the opportunity to know you and work with you🫶⭐📝"
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Marcia Culotta

July 26, 2023

5  out of  5
rating by Marcia Culotta
"A Few weeks ago I transferred all my insurance policies to Miles cooper office. Since then, it has being such a blessing to me. Miles was very kind, friendly an very helpful. He explained to me everything about all my insurances with detail and rightness. It was easier for me to understand clearly. Also, he made all the process go through in a faster and smoothly way. He is Great! God bless Him and his Team."
We responded:
"Marcia, thank you so much for the kind words. I really enjoyed getting to know you and helping to make sure we covered your needs. We will always be here to help answer any questions you might have. Thank you again for your business! "
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Yuliy Krasnyanskiy

June 20, 2023

5  out of  5
rating by Yuliy Krasnyanskiy
"I worked with Anna and Miles to get a quote for an auto and home insurance policy. They listened to my needs, customized my coverage, and provided me with multiple options to select from. Another reason why I enjoyed working with Anna and Miles is because they did not pressure me to make a decision right away. In the end, after shopping around with a couple of other companies, State Farm provided me with the best coverage and at the lowest price."
We responded:
"Yuliy, thank you so much for the kind words. Anna and I loved being able to sit down with you and customize your coverages to make sure we had things insured properly. Anytime you need anything just let us know and we will be happy to help! "
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Rachel Greene

June 15, 2023

5  out of  5
rating by Rachel Greene
"Miles is great! Very knowledgeable and helpful about insurance. His team is very friendly and great to work with. Rebecca is great with anything any service questions needed. I have family in NC and have used Miles to help with their insurance needs for years!!! I work in insurance in Georgia and always refer anyone moving to NC to him and his office, since they are so personable, caring, and attentive. My family will never leave his office!! No need to shop any further!! Miles and his team will TAKE CARE OF YOU! He will help get you all discounts possible and explain the coverage in as much detail as you like. He even has the coolest candy wall if you need a sweet treat!"
We responded:
"Thank you so much for the kind review. Our team is always happy to help!"
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Bryce Clapp

May 18, 2023

5  out of  5
rating by Bryce Clapp
"Moved all of my insurance over to Miles' office and he's been an amazing help. He and his team really made the process smooth and simple. I can't recommend him highly enough!"
We responded:
"Thank you so much for the nice review, Bryce! It was great getting to meet you and help you with your insurance needs. Please reach out anytime and I will be happy to help! "
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Hollis Elmore

April 26, 2023

5  out of  5
rating by Hollis Elmore
"Miles made it easy to get my life, auto, and renters insurance covered! Highly recommend for any insurance needs!"
We responded:
"Hollis, I would like to thank you so much for the review. We really appreciate your business and the opportunity to help you with your life, auto, and renters insurance! "